Exceptional service for the best healthcare
Allow your patients to manage their appointments in the most agile and simple way possible thanks to our conversational intelligence.
Key data
We care about the satisfaction of your patients
99%
success rate in call redirection and intent recognition
96%
resolution ratio
Our approach ensures quality care thanks to our assistant who is able to resolve queries, streamline processes and provide accurate answers quickly and efficiently. We help reduce lost calls, increase patient satisfaction and improve medical center management.
use cases
We automate your needs
Appointment management
Optimize appointment management with Bookline in an agile and simple way: real-time availability and customized options. Configure schedules, specialties and much more.
Cancellations & modifications
Avoid unanswered calls and last minute no-shows. We modify appointments in case of unforeseen events and free up doctors’ schedules, offering the option to reschedule so you don’t miss any appointments.
Appointment reminders
Ensure patient attendance with automated appointment reminders. Send a message or schedule a call the day before to confirm all details.
FAQs
Provide quick and unlimited answers with our chatGPT-integrated assistant. Customize the answers according to the needs of the clinic.
Feedback & surveys
Enhance the customer experience by listening to customer feedback and understanding their needs. Personalize and analyze surveys to maintain a quality relationship.
How we do it
Start your bookline journey
We will provide you with a phone number integrated with your software so you can see the real experience the user will have when calling your business.
If you like it, we will reroute the call the real number and the assistant will answer all calls. Remember that whenever necessary, the call will be passed on to the local branch.
At the end of the testing phase, we will share with you a detailed report with the most important metrics and the assistant’s performance.